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We intend that all visitors to our website, users, customers and partners, are aware of the processing of personal data, which we collect and process, that respect and comply with the Personal Data Protection Law.

Please read our Privacy Policy carefully, as accessing/browsing on our website implies knowledge and acceptance of our conditions. By providing your data, you are authorizing the collection and processing in accordance with the rules established herein.


What does this privacy policy cover?

This policy applies only to the collection and processing of personal data carried out by the company Agility, SA.

On our website you can find access links to other websites that are outside Agility, this provision is made in good faith and the company cannot be held responsible for the collection and processing of personal data carried out on these websites or for the accuracy, credibility and functionality of websites belonging to third parties, therefore this privacy policy does not apply.


What are personal data

Personal data is any information, whatever its nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person. An identifiable person is considered to be a person who can be recognized directly or indirectly, namely by reference to an identification number or to one or more specific elements of his physical, physiological, psychological, economic, cultural or social identity.


Responsible for data processing

SORRISO MAIS PRIME, an Agility SA brand, is responsible for the collection and respective processing of personal data, and it decides which data is collected, the means of processing the data and for what purposes they are used.


Type of data collected

As part of its activity, Agility SA (SMILE MORE PRIME), collects and processes personal data necessary for the provision of services. Data such as name, location, telephone number and email address are requested.

When and how data is collected

SORRISO MAIS PRIME collects your data by telephone, in writing, through the website and social networks, with your consent. As a rule, data is collected when the customer subscribes to our service, or wants more information about it. If you are not our customer, your data will only be processed if you provide them in one of the contact forms on the website. The collected data are processed by computer and in compliance with the legislation on the protection of personal data, they are then stored in specific databases created for this purpose and, under no circumstances, will the data be used for any purpose other than the one for which it gave your knowledge.

Purpose of processing personal data

The personal data collected is intended for the management of the contractual relationship, information and marketing actions. You may, however, provide us with personal data for other purposes such as sending complaints and/or suggestions, disclosing company information, making known campaigns, promotions, advertising and news about the services, as well as for carrying out studies of market, valuation survey.


Data maintenance time

There are legal requirements that oblige you to keep the data for the minimum period of time possible, so whenever there is no specific legal requirement, the data will be stored only for the period necessary for the purpose for which it was collected or, for the authorized period of time by the National Data Protection Commission, after which they will be deleted.


Access, rectify or oppose the processing of your personal data

Pursuant to the Personal Data Protection Law, the data subject is guaranteed the right to access, update, rectify or delete their personal data, upon written request addressed to the company.


Oppose the reception of contacts for Marketing purposes

SORRISO MAIS PRIME, owned by Agility SA, may promote actions to disseminate new services by email, telephone, SMS or any other electronic communication service, with our customers, unless the Customer objected to the collection. of data. However, it is possible to object, at any time, to the use of your data for marketing purposes, sending informational communications or inclusion in lists, and for such, you must send a written request addressed to SORRISO MAIS PRIME.


Measures adopted by SORRISO MAIS PRIME to guarantee the security of your personal data

SORRISO MAIS PRIME PRIME is committed to guaranteeing the protection of the security of the personal data that are made available to us, for this reason, organizational measures were adopted which all those who access them are obliged to comply. In this sense, all personal data collected through the forms present on our website are subsequently stored securely in our system. Notwithstanding the security measures adopted by us, we advise everyone who surfs the Internet that they must adopt additional security measures, namely, have antivirus, antispyware and firewall active and ensure the authenticity of the websites they visit.


Circumstances in which data may be communicated to other entities

Agility, within the scope of its activity, may resort to third parties for the provision of services, which sometimes may imply access to personal data of our customers by these entities. We try to ensure that these entities have adequate data protection measures, but in any case Agility remains responsible for the data you provide us.

Changes to the Privacy Policy of SORRISO MAIS PRIME

SORRISO MAIS PRIME reserves the right to make changes, at any time, to this Privacy Policy, and these changes are duly published on our website.


Questions and suggestions

Contact us to find out more about the processing of personal data, clarify any doubts, make a suggestion or complaint about the Privacy and Data Protection Policies for email:  or in writing to:


Rua Cordeiro Ferreira nº 19-C, 1st Dto.
1750-071 Lisbon


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