TELEMEDICINE
CONVENIENCE AND SAFETY FOR THE WHOLE FAMILY
for active customers
FREE*
210 507 783
Telemedicine has facilitated access to healthcare, reducing the distance between patients and healthcare professionals.
Allows you to have access to your doctor wherever you are and whenever you need it, requiring only an internet connection and an electronic device with camera and microphone (smartphone, tablet or computer).
24 hours a day, 365 days a year
Faster and safer medical care
No query limit
Closer proximity to your doctor
easy and convenient
No travel costs
Available services
YOUR DOCTOR AT THE DISTANCE OF YOUR CONTACT
How to make?
In the end, if your doctor deems it necessary, an electronic medical prescription will be issued directly to your phone or email.
Enter your SMILE MAIS PRIME customer card number and you will be contacted at the appointed time.
To schedule or have an appointment just call our medical line:
210 507 783 available 24 hours a day, 365 days a year.
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TELECONSULTATION
VIDEO CONSULTATION
FREE
active clients
24 hours a day
365 days a year
Screening
Diagnosis
Guidance and primary care.
Whenever justified, the patient can be referred to the emergency room.
Additional diagnostic tests may be requested .
Monitoring of pathologies.
TELEMEDICINE
PEDIATRIC
FREE
active clients
monday to friday
from 4 pm to 8 pm
In the case of children up to 2 years of age, after screening and medical advice, they may be referred to the emergency room.
DOCTOR AT HOME
CO-PAYMENT
active clients
24 hours a day
365 days a year
Please note:
1.
SCREENING
All domicile requests are evaluated on a case-by-case basis and subject to clinical screening.
two.
WAITING TIME
2h in Greater Lisbon and Greater Porto
4h in the rest of the country
It can increase or decrease depending on: Screening performed on the patient; Symptoms; Age; Weather Conditions; Flow of households;
3.
MEDICAL EVALUATION CONSULTATION
The home doctor assesses the patient's condition during the consultation (acute pathologies)
4.
COMPLEMENTARY EXAMS
In certain situations, the request for a home address will not prevent the trip to the hospital.
